Our Values
The Entertainer spirit is expressed through our values – they are The Entertainer's guiding principles and standards.
Our values have been instilled over the years to build a strong, though informal, culture.
From the input given by managers across the business in 2002, six values were identified which summarise our 'Spirit of Conduct':
CARE
Demonstrates care and respect towards customers and staff
FAIRNESS
Seeks to be objective in dealing with others
ENTHUSIASM
Excitement about the work and positive in approach
LOYALTY
Commitment that works both ways
HONESTY
An honest and open way of working
OUTSTANDING SERVICE
Reliable and efficient in getting jobs done to benefit customers and colleagues
Catch 'The Entertainer' spirit!
We chose employees whom we believe have the potential to work with us honestly, fairly, enthusiastically, loyally, with care and by giving outstanding service to each member of the team and to our customers.
To release their potential new employees need to catch The Entertainer spirit from their manager and their colleagues.
If you are ready to learn about what it takes to run a toyshop then you’ll learn more about yourself in the process especially through the way in which you relate to your colleagues and customers.
What is 'The Entertainer Way'?
The 'Entertainer Way' encompasses our mission, vision and values and is apparent in everything we do.
During induction and training new employees will learn much more about 'The Entertainer Way', and that we all really believe in what our company stands for.
Our Mission: 'mad about toys'
Our mission reflects our single-minded enthusiasm for toys, games and gadgets – it is why we are here.
Our Vision: 'towards the ultimate toyshop'
Our vision is where we want to be, providing the 'ultimate toyshop' for our customers.